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Privacy Policy

Last updated: 6 May 2015


Gifts4Good takes seriously the privacy of those that visit our Website. This Privacy Policy details how we generally manage the information that identifies you (your "personal information") and safeguard your privacy.   

Generally, personal information is information which enables the identification of people (whether they are alive or deceased) and commonly includes information such as names, email addresses, phone numbers and photographic images. 

This Privacy Policy applies to the collection, storage, use and dissemination by us of your personal information.  

Although we will comply with this Privacy Policy in respect of information provided to us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian prior to using the Website and the parent or guardian will be responsible for appropriately supervising the person's use of the Website.

Access to our Website assumes your acceptance of the terms of this Privacy Policy.

What personal information is collected?

We only collect personal information that is necessary for us to operate the Website and provide you with the services you request. The personal information we collect and hold may include your name, e-mail address, postal address, and telephone number.  Gifts4Good does not intentionally collect information from children under the age of 13.

If we are unable to collect your personal information, we may not be able to provide you with our services or do business with you or the organisation with which you are connected. 

We may collect personal information in a variety of ways, including from you directly (including when you interact with us in writing, electronically or via telephone), when you visit the Website (including when you submit a registration or contact form), when you participate in our events or promotions, when we supply services to you and from public sources of information and marketing and similar lists which are legally acquired by us.

How is the personal information used and disclosed?

The personal information we collect may be used and disclosed for a number of purposes including: 
  • providing you with use of the Website or other services that you have requested.  This may include contact such as follow-up calls, email correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, seek your ongoing support or Website changes; 
  • in the ordinary course of our operations or administration;
  • for internal reporting purposes and to research the Gifts4Good community attitudes;
  • to provide follow up information about Gifts4Good's work;
  • to enhance your use and/or improve the Website;
  • comply with our legal and regulatory obligations; and
  • manage our relationships with our suppliers and stakeholders.
We never rent, sell, lend or give away any personal information to others. 

To help us carry out the activities above, from time to time we disclose personal information to other persons including:
  • our contractors, suppliers and agents who assist us to provide services and to administer and manage our business;
  • our professional advisors (such as auditors and lawyers); and
  • organisations that assist us to conduct research or analyse data.
We will take reasonable steps to ensure that these third parties are bound by privacy obligations in relation to your personal information. Some of our contractors and suppliers to whom your personal information may be disclosed may be located overseas.

If you ask us not to use your personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:
  • we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or 
  • we are required by law to disclose the information. 
We will preserve the content of any email you send us if we believe we have a legal requirement to do so. Your email message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of email abuse is suspected.

Personal information we collect may be aggregated for analysis but in such circumstances we will ensure that individuals remain anonymous.

Access to your information

If you wish to access your personal information held by us, you may contact us (see below) to see what it is and if it is up to date. This will be subject to any exemptions permitted by law.


Accuracy of your information

All reasonable steps are taken by us to ensure that your personal information held by us is accurate, complete and up to date. If you believe that any of your personal information is inaccurate, please contact us (see below).


Are "Cookies" used on the website?

The Website uses cookies to record that you have visited the Website.  A cookie is a small data file that is stored on your computer for a limited time.  When you visit a retailer's website, they can determine that you were redirected to the retailer's website from the Website by reading the cookie.  A retailer can only pay us a referral fee, and therefore we can only donate part of that referral fee to a charity, by the use of cookies.  The Website may use cookies for other purposes, such as to remember that you are logged in and to remember your preferences.  Cookies are not used to store your personal information. 
The Website may contain ads.  Google and other third party vendors may use cookies to display ads on the Website based on your prior visits to the Website or others sites on the internet.  For further information see  

The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers.  

You may opt out of the use of specific cookies by visiting the vendor's website (see Ads Settings for Google ads settings).  You can also opt out of the use of cookies generally by configuring your browser so that it disables cookies or does not accept them.  However, you may not be able to take full advantage of the functionality of the Website if you do so.


Visiting the Website

When a user visits the Website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on the Website. This includes items such as the date and time of the visit and the pages viewed.
Non-personally identifiable information is collected to allow us to analyse how the Website is used and to improve the content and service the Website provides.

Your Consent

By your use of the Website or your participation in any service we provide, you consent to the collection, storage, use and dissemination of your personal information in accordance with this Privacy Policy.


How to opt out of correspondence

Based on the information you provide to us, we may send electronic communications (eg email) to you. Each communication will contain an easy means to opt out of further communications. 


Storage and Security

We will use all reasonable endeavours to keep your personal information in a secure environment. If you reasonably believe that there has been an authorised use or disclosure of your personal information please contact us (see below).


We may at any time vary the terms of this Privacy Policy. You should check this Privacy Policy regularly so you are aware of any variations made.  You will be deemed to have consented to such variations by your continued use of the Website following such changes being made.

Contacting Us

If you wish to access your personal information, have a complaint or wish to update your personal information, please contact us by post at 210/421 Brunswick Street, Fortitude Valley QLD 4006 or contact us via the Website.

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